Man! Did we make the wrong decision when picking out this phone or what? Lately nothing works as far as these ringtones are concerned, I cannot download from PhoneZoo nor Sprint's App for Ringtones nor their own website.
This is really sad, I've been a customer for so long and I have never had so many issues.
Any updates from anyone on this Ringtone issue?
It wont let me use my ringtons as well! It also will not let me send/receive images! This has been going on for weeks! Absolutely ridiculous!
I don't know about them, but I'm so frustrated right now, I want to give up on sprint.
I am very upset. I was able to use and download various ringtones, make them etc. A couple of months ago, I had to have my handset replaced. NOW, I don't have any ringtones other than the crappy ones that came with the phone. All the ones that I made myself or had sent to me via phonezoo or ventones are just sitting there in my accounts and I can't get them to this phone.
I did everything that I did before with NO sucess. I can download them to my phone, but it won't save them or open them. It basically goes straight to the trash...WTx??? How frustrating is that. I
This phone is c r a p c r a p c r a p It worked great at first, but now, it freezes horribly, the internet drags and times out. The only thing I had going with this phone was I had great ringtones. Great. Now I don't have that.
The first thing I did is make sure that everything was updated.
I have the Instinct Hd (big mistake btw).
I have tried every way possible to get my ringtones back on this phone. The other phone had the capabilities, but this one doesn't seem to. It will download the ringtones, but my phone won't save them as they use to. It goes to the download box in the opera, but it won't open. It only shows a trash can. Very frustrating. I had specific ringtones for my phone because of work so now my phone has to be muted.
The Instinct Hd at this time has had the ringers removed from the phone, we are working with Samsung at this time to see if they can find the root cause, of why now the ringers will not work on this phone. I have requested an update to see if we have any new etr(estimated time of repair) I did receive a response back but at this time nothing has been resolved.
Thank you. It's just very frustrating to have it all then it all go away.
For a 2 year contracted phone, it's poor and I think that people who have this phone should now be able to upgrade at the price as if the contract was up. It's sad to spend that much for a phone and you can't enjoy it. I feel like I was ripped off and now have to wait nearly a year for a new one. disappointing.
I guess it's good to know that I should stop even trying. I have wasted days of my free time trying to figure it out and now I know that I shouldn't even bother at this point.
Sorry to be the person to tell you about the issue, but we are trying to get the issue resolved, maybe try once a week..If I get any further updates I will let you know.