im trying to update my instinct manually. im going to Main, Settings, General, Update Software.
once i do this it brings me to a half loaded webpage black and blue saying
A new software version is available for your phone. Would you like to continue?"
but there is no where for me to click OK or cancel. It just looks likes its locked up.
anyone have any suggestions?
The first things to try with any major problem is to power cycle and if that doesn't work, remove the battery for a minute and replace it.
Sprint S.M.A.R.T AgentsSprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat