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Receiving the error notification: text message memory full?

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Receiving the error notification: text message memory full?

I do not save my texts and I have unlimited texting on my plan.  This message started coming up this afternoon and repeats itself every 15-20 minutes.  I've done a hard reset but it still comes up.  Any ideas?  Thanks!

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Sprint Employee

Receiving the error notification: text message memory full?

Hello writinglady, after the reset, all of your apps / messages were gone, but you still saw this error? what steps did you follow to Factory reset your phone?

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Patron

Receiving the error notification: text message memory full?

I'm sorry--maybe I used the wrong terminology regarding the reset.  I meant, I powered down, then took out the battery, waited a minute and then put the battery back in.  I've not installed any new apps recently nor have I made any other changes to the settings.  My SD card has abundant memory (5+GB), but my phone says it only has 20.17MB available internally (of course, if I could remove various factory installed apps I never use like Facebook, WHERE, or Nascar...but I digress LOL).

Thanks for any help you can give

Sprint Employee

Receiving the error notification: text message memory full?

the memory it's referring to is your internal memory, I would suggest moving apps 2 SD for the few which the software developer enabled the option, remove apps that are very large or not used, delete old messages, clear call log, clear cache from menu>settings>apps>manage apps select specific apps like facebook, browser, Etc. I personally use App2sd from infolife for this type of maintenance.

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Patron

Receiving the error notification: text message memory full?

Thanks so much!  After doing all this step by step, the phone is now acting normally.  I really appreciate the prompt and helpful response

Sprint Employee

Receiving the error notification: text message memory full?

I'm glad that helped, please let me know if there's anything else you need help with.

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