I've been searching the web trying to find drivers for my samsung intercept, there are none that i could find on either samsung or sprint's website, and i can't connect my phone to my computer without them (doesn't recognize the device), i'm running windows 7 x64 if that helps. Has anyone else had trouble?
I am running Windows 7 64-bit and cannot get my PC to recognize my new Samsung Intercept. There is a brand new XP/VISTA USB driver on Samsung's web site (dated Aug 6) at
I downloaded it but it won't install on my computer. I get the message "The installation package is not supported by this processor type. Contact your product vendor." I don't see any way to get support directly from Sprint on this. Does anyone (like at Sprint) know if Samsung is going to provide standard drivers for Win 7? I really don't wnat to instlal the Android developer kit as all I want to do is access the phone as a disc drive to swap photos and ringtone files.
Message was edited by: akbingh6
OK here is what it worked for me.
After many days of trying I finally got it.
In my case I was connecting the phone to one of the front USB on my PC and it was not working. It will try to connect but the the usb sing will not even appear on the phone.
But the following worked.
First , go in to setting, applications, developement and make sure the usb debugging is uncheck.
Plug the phone to one of the back USB connectors
As soon as you see the USB sign on the top of the screen then push the menu bottom on you phone the one on the bottom left
Then click on notifications and choose where it says USB Connected then mount
That did it for me
Good luck to everyone
Your suggestion worked! It was the difference between connecting to the front USB port or the rear port! When I connected to the rear USB prot Win 7 recoginzed it and popped up a message saying "Android USB driver installed" or something like that and the rest was easy. Strange, but as long as it works I'm happy! Thanks.
Thanks for the fix...I wouldn't have figured out in a million years that the front USB ports on my computer somehow do not work like the ones in the attached to the motherboard. Any idea what's different and why the Samsung Intercept (or maybe Android) has issues with it?
Yes I am a PC technician for over 10 yrs and for experience I know sometimes the front USB do not offer the same power ( voltage) as the one in the back.
That's probably why, most phones will work OK with the front USb but I guess we are stuck with a picky phone that does not like front USB
Glad to know other ppl had found a soultion here
well i had a sprint tech tell me it was a bad sd card and a samsung tech tell me it was the wrong usb cord so i had them both swapped out at a sprint store and it fixed the problem i think there is a prob with the original formatting of the pre inserted card try that and see if it helps
Thank you so much!! I have been through 2 phones thinking it was the USB cable/phone, spoke to Samsung customer support for 1 hour and all along it was the usb port! I can't thank you enough!!