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my phone wont work

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Journeyman

my phone wont work

my phone  is  not  working  properly  I  cannot access  my apps  or  phone  or  IM  its  very aggravating  ive  lost  all my contacts  this  phone is horrible im sick of  messing  with  it!!  it  gets  hot  and  shuts  off  its  not a very smart  phone!!!!!!!!!!!!

1 REPLY 1
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Re: my phone wont work

Sorry to hear about your phone. Do you know if you have current software on your device? Its possible we may need to do a reset on your device and by doing this it will erase all information such as contacts, text and applications. You can also go to a service and repair store to get your phone tested out. If you have TEP, there will be no charge and if you don't have TEP, there will be a $35.00 charge. To find the closest service and repair store, click on this link: http://sprintstorelocator.com/.

Thanks,

Ray

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