cancel
Showing results for 
Search instead for 
Did you mean: 

samsung intercept and error 67I i I jave My

Highlighted
Journeyman

samsung intercept and error 67I i I jave My

My wife has a samsung intercept and the other day it did a update and added sprint hotspot to the system. i tried to activate it and got eror 67. i know what the error meens.  i called sprint and they keep telling me thats impossible. can anyone explain this?

1 REPLY 1
Highlighted
Master

Re: samsung intercept and error 67I i I jave My

If you have hotspot plan, then you shouldn't be getting error 67. The only way error 67 comes up on the  phone is either phone  web  settings is   set to WI-fi or profile is not updated or your NAI/pw may be locked in AAA tool.Please update profile - go to menu-settings-about phone- system updates-update profile..once the profile is updated you shouldn't be getting error 67.

Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat