Sprint Community is currently read-only. Please use the My Sprint app or Sprint.com to manage your account. If you need assistance, please visit Sprint.com/chat
Sprint Community is currently read-only. Please use the My Sprint app or Sprint.com to manage your account. If you need assistance, please visit Sprint.com/chat
Sprint Community
cancel
Showing results for 
Search instead for 
Did you mean: 

Find and update the software version on your Samsung Moment

Patron

Find and update the software version on your Samsung Moment

Help.  I am getting an error code about a d.ll issue when I try to download.  I have followed the directions, removed my old driver, re-started my PC.  I get as far as the blue download screen, I hit the botton that says "Please press Start Software Download! and then within a moment or two I get the error code.  Can anyone help me download my upgrade?

Message was edited by: rcauto63

Community News

Our Community is currently set to Read Only due the pandemic's affect on our staffing .
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance please visit Sprint Chat