Help with Software update on Samsung Moment! PLZ!!
Ok, so I downloaded the update for My samsung moment, on a brand new computer, running windows 7. It will not progress pass the point where u click on start update, the status bar remains empty with the word "ready". It sat like this for over 2 hours last night, and i finally gave up. No help from customer service/ tech support, dude kept saying..."well, on my hero...." I repeatedly had to tell him I was using the MOMENT!
Anyway, Still haven't been able to do the update, any suggestions why this is happening... The only suggestion i got from sprint was take it to the repair/service store which is 2 hours away! YIKES>>> I guess I'm still lucky that I can use it at all from what I have read, but I really wanted to do the update...Anyone???