the samsung moment phone is terrible dont purchase.
the "hard reset" clears the phone. after i reset all the setting all over again. the phone will start to slow down freez shut down randomly unable to make phone calls.
no 24/7 customer service!!
really frustrting. sprint how many times are you going to offer to "hard reset" my phone before you admit its a terrible phone and exchage it?!
They will only exchange it for another Moment... after my 4th(!) replacement they offered my the HTC Hero, an even more useless phone (slower cpu, no physical keyboard, etc).
I too, have had nothing but problems since I switched to Sprint and got the Samsung Moment. The phone is the biggest piece of crap I have ever used. I regret leaving US Cellular. The Moment constantly freezes, it's impossible to make a call ( let alone if there were an emergency).
well, that's because the moment is a piece of crap. I bought a pre off ebay. Customer service moved my upgrade up a couple months so i could get a different phone, but i dont want my bill to go up $10. I was thinkin bout switchin to At&t.
call cust srvc., and if they wont help you out. Switch to a different carrier. It'll be cheaper than buying a phone at full price.