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Samsung Moment USB connection

SOLVED
Journeyman

Samsung Moment USB connection

I recently bought 2 Samsung moments and I tried to use the usb connection to move pictures and music from my PC. When I connect the usb to the phone neither my PC or my phone recognizes the connection. I spent 40 minutes on the phone with sprint tech supp. who stated there is no cd for this phone and were unable to resolve the issue. I went to Sprint and they hooked my phone up to their equipment and the usb icon immediately appeared. I then called HP to see if they could help me find a driver with no luck. Can anyone tell me how to get a connection with this phone to move files from my PC?

21 REPLIES
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Journeyman

Re: Samsung Moment USB connection

Try "Samsung Pc Studio" it has all the drivers needed for the phone. I had the same problem and installing it cleared it up.

http://www.softpedia.com/get/Internet/Telephony-SMS-GSM/Samsung-PC-Studio.shtml

Journeyman

Re: Samsung Moment USB connection

Hey dark dj thanks for the reply. I tried to download the pc studio but keeps telling me that don't have sufficient rights and to change my settings to administrator. Iam set on administrator so now what? I sent them a msg as well. I'm ready to try 2 cans and a string soon.

Journeyman

Re: Samsung Moment USB connection

If you have Windows Vista try the follwing steps.

  1. Right-click the file and select Properties.
  2. Click on the Security tab.
  3. Click Advanced in the lower right.
  4. In the Advanced Security Settings window that pops up, click on the Owner tab.
  5. Click Edit.
  6. Click Other users or groups.
  7. Click Advanced in the lower left corner.
  8. Click Find Now.
  9. Scroll through the results and double-click on your current user account.
  10. Click OK to all of the remaining windows except the first Properties window.
  11. Select your user account from the list up top and click Edit.
  12. Select your user account from the list up top again and then in the pane below, check Full control under Allow, or as much control as you need.
  13. You’ll get a security warning, click Yes.

Im not to sure how to do it on Windows XP. These steps may work for Windows 7 but I do not have much experience with 7.

Message was edited by: dark_dj27

Journeyman

Re: Samsung Moment USB connection

hi, I also just purchased a Samsung Moment.  I had the same problem with the USB Connection.  After searching several places for help, I found the help I need by going to the Android.  Go to Settings on your phone, tap Development and UNCHECK the box for USB debugging then reconnect your USB.  It was as simple as that.  Hope this helps.  It worked for me after I did it.

Journeyman

Re: Samsung Moment USB connection

Post deleted by user.

Journeyman

Re: Samsung Moment USB connection

At much as I grew to hate my HTC, I really miss the ability to connect it to my PC & share files between my PC and my phone.  I'm trying to add photos to my Samsung Moment M900.  I've downloded the PC Studio, but can't get it to recognize my phone through the USB port.  II've changed ports, restarted the PC, restarted the phone - nothing is working.  I don't have 'Development' in the settings. And there was no "turn on USB Connection" in my alerts - but when I checked the SD card settings it showed an option to unmount it, so I'm assuming it's mounted. Any ideas?

I read a few of the reviews for PC Studio - none of them were good.  One poster suggested skipping it & sharing files through the Media Player explorer.  I opened Media Player - but didn't find any way to 'find' my phone.  When I first plug my phone into my PC (how I charge it), I get the pop up that new hardware has been found - but it doesn't find any software to install it.

Journeyman

Re: Samsung Moment USB connection

First of all thank you again. I just finished setting up my 2 phones. This response was the most direct and correct one. That's not to say that the other responses i received were not good, but this was the easiest. The correct path to anyone who's phone does not respond when they connect the USB cable is: Menu: Settings, Applciations, Developement then uncheck USB Debugging.

Journeyman

Re: Samsung Moment USB connection

I have the same problem. I just bought a moment and tried to hook the USB to my computer (windows vista). The USB shows up on the phone but the computer doesn't recognize it. Tried downloading Samsung PC Studio, but it wouldnt allow me. What should I try next?  Getting very frustated.....

Re: Samsung Moment USB connection

kanguish wrote:

I have the same problem. I just bought a moment and tried to hook the USB to my computer (windows vista). The USB shows up on the phone but the computer doesn't recognize it. Tried downloading Samsung PC Studio, but it wouldnt allow me. What should I try next?  Getting very frustated.....

did you try this?

Go to Settings on your phone, tap Development and UNCHECK the box for USB debugging then reconnect your USB

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