On our third transform and visiting the local Sprint Service/Repair Store on one line since our family plan started last fall. Previous two phones went into airplane mode automaticalln and could not connect to the cell network wthout powering on and off. Replacement phone (2nd replacement) a week ago. After calling customer support they advised we should bring the phone back to the repair store. The support person was kind and offered to follow-up with me later.....but this is terrible that we would have to go through 3 phones. I wonder if it dawned on Sprint, reliable phones mean fewer support calls and replacements, which might lead to more customer loyalty and lower costs which could lead to Sprint able to keep commitments to past customers.
This AM the phone has the following messages
Android system recovery <3e>
Samsung Recovery Utils
- for BML-
reboot system now
wipe data/factory reset
wipe cache partition
E:update file is backed up: Reported
Finding update package......
Opening update package....
Verifying update package....
Verifying current system....
assert failed: write_firmware_image ("/tmp/modem_delta.bin","modem_delta.bin")
E:error in /cache/b8a7f172b90b.update_SPH-M920_EB28T0EF09.zip