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Asked and Answered: Galaxy Watch LTE service issue

Journeyman

Re: Galaxy Watch LTE service issue

If it doesn't and you have VOLTE in your area then I'm gonna return my watch if possible 


@josephwi2 wrote:

I would like to know if the galaxy watch will work as a standalone 


 

Journeyman

Re: Galaxy Watch LTE service issue

Okay I will update you all as soon as I receive the watch. Expected delivery is 11:00 am to 3:00 pm

Sprint Social Care S.M.A.R.T. Agent

Re: Galaxy Watch LTE service issue

Howdy Jacoblovejoy. Super stocked about your new watch. We'll be waiting for your review. 

 


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Journeyman

Re: Galaxy Watch LTE service issue

So, update... something I was unaware of was the fact in order to activate the service on the watch I need to activate it with a Galaxy device on Sprints network. I was trying to activate it with an iPhone. Now some of you may ask why do I have a galaxy watch and not an Apple Watch. The reason for my purchase is because I preordered the S10+ and decided to get the watch since it’s 50% off with the lease of a recent galaxy device. So I’m this case, I will have to wait until I get my S10+ to try and activate the service on the watch. I aplologize. Expected ship date is 03/06 I will keep you posted!

Journeyman

Re: Galaxy Watch LTE service issue

Does anybody that has the galaxy watch with VOLTE in there area able to use the watch as a standalone on the sprint network? I would very much like to know.

Sprint Social Care S.M.A.R.T. Agent

Re: Galaxy Watch LTE service issue

Currently the Galaxy Watch is not a compatible device in the test areas for VoLTE. However, as the VoLTE rollout is made later in this year, more devices will be enabled.

 



"Hail Yourself!" - Ben Kissel


Journeyman

Re: Galaxy Watch LTE service issue

I bought my watch for that sole purpose but no it doesn't 

Journeyman

Re: Galaxy Watch LTE service issue

So why does the apple watch work as a standalone and the galaxy watch doesn't? 

Sprint Social Care S.M.A.R.T. Agent

Re: Galaxy Watch LTE service issue

Currently it is not able to do so, but hopefully later in this year it will be possible.

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Journeyman

Re: Galaxy Watch LTE service issue

Then why are they selling the watch if it can't do what is advertised?

Journeyman

Re: Galaxy Watch LTE service issue

No clue, someone said they are suppose to put some software called VOLTE but idk. I work in a warehouse and it doesn't work without bluetooth so I'm SOL with it until that happens 🤷‍♀️

Journeyman

Re: Galaxy Watch LTE service issue

That's a great question, a better question is why I am paying full price for a data plan for the watch and i cant use it as a standalone?

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