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Asked and Answered: Galaxy Watch LTE service issue

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Journeyman

Asked and Answered: Galaxy Watch LTE service issue

ADMIN UPDATE: At this time, the Galaxy Watch does not support standalone voice and data.  Sprint has not yet released the software update which enables VoLTE on the watches.  We do not have an ETR as to when that will happen.  We will post an update in this forum when it does.  New threads on this topic will be merged with this one and locked.

 

 

Hello, I just recieved my galaxy watch lte today and set up my mobile account to the watch, I also have a separate number for my watch. The watch shows a LTE signal but I'm afraid it's not set up properly as it asks if I want to connect to bluetooth when I try to place a call with the watch. If I say no bluetooth it returns back to the previous screen. So my issue is that I can't  place calls from my LTE watch  or use lte features?

169 REPLIES 169
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Exactly 

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Agree wholeheartedly. More to the point what is their plan for the folks that have purchased this device and have been paying for the required plan that doesn't provide service???

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I don't know 

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Why the end of the year when someone said AT&T has VOLTE now? Im paying$ 15 more a month for Something that doesnt work

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I just said the hell with them. I was with Sprint 17 yrs, and I just dropped them to go to AT&T. I have a Note 9 with a AT&T bought Galaxy watch, and I works as a Standalone Perfectly, only problem is getting the Number Sync to work well, its a little spotty, but Standalone is great.Man Wink

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VoLTE is available in some areas now and will continue to roll out across the US. 





"Is your name Wi-Fi? Because I'm feeling a connection."
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Will the galaxy watch work as a standalone once VOLTE is in my area?

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Like the Apple watch, it needs to be paired with a device to work as a standalone. When VoLTE is in your area you will be able to make and receive calls from your watch. 





"Is your name Wi-Fi? Because I'm feeling a connection."
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@Megntron_Sprint, VOLTE is in my area as I've shared before. What are my next steps?

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Are you seeing it on your phone?





"Is your name Wi-Fi? Because I'm feeling a connection."
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@Megntron_Sprint, yes. I've shared screenshots and mentioned it in this thread months ago. Screenshot_20190228-104611_Settings.jpg

 

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So your galaxy watch is still not working as a standalone even tho you do have volte?

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