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Call Screener Application?

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Journeyman

Call Screener Application?

I just upgraded to a Samsung Galaxy Note 20 today, using Sprint/TMobile. I asked Sprint support if my new phone has advanced robocall blocking capabilities. The rep told me he was unsure but suggested I download an app from Google Play Store called "call screen application." But when I searched for this title or keyword phrase, nothing by that name came up. I also tried variations such as "screener" and added Spring and Tmobile to my searches. No luck.

 

The rep touted this app as a real solution and free to me. Can anyone point me to the app? I can and will try calling support back, if necessary, but it's not urgent and I thought this might be the best place to start.

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Sprint Social Care

Hi there, I'm here to help! The App is Scam Protection with Caller ID. On capable Android devices the app is already pre-installed. 

 

  1. In the Applications, locate the Call Screener icon.  Icon will likely be in the Sprint folder.
  2. Tap on the Call Screener icon to open the app.
  3. Tap Enable Now to agree to the T&Cs.
    • Activating your subscription screen displays .
    • When activation is complete, Recent Activity page displays and app is now active.

Please note: If the app is not preloaded on your Android device, Call Screener is not available for that phone.

S.R

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3 REPLIES 3
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Sprint Social Care

Hi there, I'm here to help! The App is Scam Protection with Caller ID. On capable Android devices the app is already pre-installed. 

 

  1. In the Applications, locate the Call Screener icon.  Icon will likely be in the Sprint folder.
  2. Tap on the Call Screener icon to open the app.
  3. Tap Enable Now to agree to the T&Cs.
    • Activating your subscription screen displays .
    • When activation is complete, Recent Activity page displays and app is now active.

Please note: If the app is not preloaded on your Android device, Call Screener is not available for that phone.

S.R

View solution in original post

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Thank you.

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You're most welcome! 🙂 

S.R
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