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Caller ID has stopped working...

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Journeyman

Caller ID has stopped working...

 So I can't make any calls with my phone.  I've tried to remove the caller id app but it won't go away. I can't access my contacts either. 

66 REPLIES 66
Journeyman

Re: Caller ID has stopped working...

I was just having the same issue looking at your discussion to find a solution, and googling while I waited. But I found that going to settings, apps, contacts, storage: clearing yous data and cache has worked for me now I'm updating.

Journeyman

Re: Caller ID has stopped working...

I have an s8+
Journeyman

Re: Caller ID has stopped working...

Same exact problem here.  S8+  

Journeyman

Re: Caller ID has stopped working...

Is this a virus? Same here and can't access my text either

Journeyman

Re: Caller ID has stopped working...

Also tried clearing data and cache and did nothing
Journeyman

Re: Caller ID has stopped working...

I have an S8+ also and I did what the previous poster suggested.
I went to Settings, Apps, Contacts & cleared my cache and data and all is working as it should again.
Thank god for google and this community forum Smiley Happy

Journeyman

Re: Caller ID has stopped working...

mine s8plus is doing the same thing?

Journeyman

Re: Caller ID has stopped working...

I have the same problem, plus more. Cleared the cache and data from storage.  They read 0 now.

However, my problem is compounded by the fact that I can't close the app.  I hit the X over and over and nothing happens. Turned the phone off and on several times and the X still doesn't remove the error message!  help...please!

Journeyman

Re: Caller ID has stopped working...

Same here with S8.  Clearing cache didn't work, factory reset and restore to Sunday seems to have done the trick though.

Journeyman

Re: Caller ID has stopped working...

ok I just went into the caller id app and hit force stop and it seems to be working as of now

Journeyman

Re: Caller ID has stopped working...

How do I do a factory reset? thx
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