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Caller ID has stopped working...

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Sprint Product Ambassador

Re: Caller ID has stopped working...

Settings > Apps > Caller ID > STORAGE > Clear Data + Clear Cache.

Sprint Product Ambassador and Sprint employee --

All opinions and views are my own. But I'm usually pretty funny and totally on point because I'm humorous and a smart guy, not just a pretty face.
Journeyman

Re: Caller ID has stopped working...

How do you clear data?

Sprint Social Care

Re: Caller ID has stopped working...

Hello watermelon, these are the steps to clear application cache on your Samsung Galaxy device:

  • From the home screen, tap the Apps.
  • Scroll to and tap Settings.
  • Scroll to and tap Applications.
  • Tap Application manager.
  • Tap Storage.
  • Tap Clear Data.
  • Review the message and tap Delete.

Ciara
Sprint Social Care
Journeyman

Re: Caller ID has stopped working...

Does it delete your contacts or anything important?

Sprint Social Care

Re: Caller ID has stopped working...

Hello iam_groot, clearing the data or cache won't delete your contacts, it might delete the call log.

 


Ciara
Sprint Social Care
Journeyman

Re: Caller ID has stopped working...

I can't see what you did yo make it stop

Sprint Social Care

Re: Caller ID has stopped working...

Sonrisewife, the previous steps provided should clear the issue. Did you follow the steps in Ciara's post?

 


Carlos
Sprint Social Care
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