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Can't download voicemails without wifi

Journeyman

Re: Can't download voicemails without wifi

No, feel free!

Sprint Social Care S.M.A.R.T. Agent

Re: Can't download voicemails without wifi

Thank you. I'm going to send you a private message to get your account information. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Can't download voicemails without wifi

Ok, thanks.

Journeyman

Re: Can't download voicemails without wifi

Hi, have you managed to solve the problem? I can not download voice messages without wifi too

 

 

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VPN Nox AnyDesk

Sprint Social Care S.M.A.R.T. Agent

Re: Can't download voicemails without wifi

@damiendada, Are you trying to use the Visual Voicemail app to listen to the messages, or are you calling the Voicemail box?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Can't download voicemails without wifi

Nope, not yet. I think I need to go into a Sprint store.

Sprint Social Care S.M.A.R.T. Agent

Re: Can't download voicemails without wifi

I hear you damiendada, I 'd be lost without my voice mail. Just a few quick questions? 

 

1. What phone do you have?  

2. Do you usually use the Visual Voicemail? Do you know if you have coverage when you're trying to get the voicemails? 

3. Are you able to access your voice mails when pressing and holding "1"? 

 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Journeyman

Re: Can't download voicemails without wifi

If you scroll down youll see my responses to another S.M.A.R.T. agent's questions, which are similar to yours. Thanks for offering to help!

Highlighted
Sprint Social Care S.M.A.R.T. Agent

Re: Can't download voicemails without wifi

My apologizes, the above response was for damiendada. 

 

Jeweler36, I do see that another SMART rep was assisting you. At this time, we're unable to access your account to properly trouble shoot this issue, as it is listed as a privileged class. RedCruzr_Sprint provided a direct line to the correct department that will be able to assist you. 888-876-8381 I wish there was something more I could do to assist you Jeweler36. 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Journeyman

Re: Can't download voicemails without wifi

Ok, thanks anyway.

Sprint Social Care S.M.A.R.T. Agent

Re: Can't download voicemails without wifi

Your welcome. Jeweler36

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
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