I can't download voicemails unless I have wifi. This problem started immediately after I installed the latest update. Everything else works fine using only data.
Do you usually use the Visual Voicemail? Do you know if you have coverage when you're trying to get the voicemails?
I may be confused then. Are you unable to retrieve the voicemail, after getting an notification that you have one?
Ok, thanks for the clarification. Can you retrieve them if you press and hold "1"?
Yes, but I'd rather not have to call voicemail in order to retrieve messages. Thanks for the attention and advice, by the way!
Oh, I understand. I'm going through the troubleshooting. It's asking that so we know if they're saving to the voicemail network.
Are you using the voicemail app, where you click on the play button there?
Yes, exactly. I can see when I have a voicemail, but I get a message in the voicemail app that it's unable to download.
I would like to refresh the voicemail service. Do you have any voicemails that you're saving?