The last few day I keep getting this message only when I text my wife, she also has the S9 plus. She can send me messages fine and I receive them but the messages I send her are not delivered. I have not changed any settings on my phone. Any help with this would be appreciated.
This can be annoying. You've came to the right place. Have you tried going into your settings and scrolling down to system updates, and updating the Data Profile, and updating the PRL?
This is truly weird. It sounds like her number has been blocked. Now, I know you said that you haven't changed any settings. I still recommend looking. I also have the s9+ and I ended up shutting off the vibration and sound for all notifications on accident one day. My daughter got a good laugh at my expense. So, please check for me to just make sure. While you're doing that, I'll see what else this can be.
I want to look at your account. We have blocking services that we can add to your account, I just wanna check for any mistakes there as well. I'll send you a private message to get your info.
Her number is not blocked. I can receive texts from her but mine do not go out. She has not received any texts from me since Monday around noon and I have sent a bunch. My rich chat communication looks like it is not working as well, no read receipts or anything and checked setting and everything is on and looks fine.
Sorry to intrude, but I am having the same issue. My wife has the S7, and messages aren't going through as chat. I have contacted both Sprint and Samsung. Both have checked out my settings and everything is set up correctly. But, it still doesn't work.
Hi there. Lets work together to figure this out. I'm going to private message you so I can get some more info.
I'm ready whenever you are. I would like to get this resolved as soon as possible as I have an angry wife who thinks I am purposely ignoring her messages.
have you turned off RCS (enhanced messaging) to see if pic mail etc starts coming through fine?