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Device activation says sim iccid is wrong...


Device activation says sim iccid is wrong...

I keep trying to activate my s7 edge but I've gotten a new activation menu that wants my meid and iccid. I type it all in and it says my iccid is incorrect. I've never had a problem before; the phone tech support couldn't even help me. Then if I put my sim card in the new phone it says the sim is locked. Is there a fix?

Sprint Social Care S.M.A.R.T. Agent

Re: Device activation says sim iccid is wrong...

Hi Garthic! Send me a PM and I'll be able to look at this for you.  I'll need the following info:


Account PIN/Security question answer

Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
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