cancel
Showing results for 
Search instead for 
Did you mean: 

Galaxy S8 Dropping Inbound calls after 30 seconds

Journeyman

Galaxy S8 Dropping Inbound calls after 30 seconds

I've been having an issue for the past month or so with inbound calls dropping after about 30-45 seconds.  I did network settings reset and that didn't resolve the problem.

 

Outbound calls work fine.

 

I chatted with Tech Complete and they referred me to customer care.

 

Any suggestions?

 

1 REPLY 1
Highlighted
Sprint Social Care S.M.A.R.T. Agent

Re: Galaxy S8 Dropping Inbound calls after 30 seconds

Hey Libarry!  Can you send us a Private Message with the following info:

Phone #

Make/Model of the phone
Approximate date you first noticed this issue happening
What troubleshooting steps Tech Complete had you attempt on your end so far. 

____________________________________________________________________________
Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat