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Galaxy Watch Active 2 not sending text messages when in standalone

Journeyman

Galaxy Watch Active 2 not sending text messages when in standalone

I have the Galaxy Watch Active 2 LTE and it is not allowing me to send or receive text messages when it is not connected to my phone.  Does anyone know to resolve this?  My service for the watch has been activated.

1 REPLY 1
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Sprint Social Care

Re: Galaxy Watch Active 2 not sending text messages when in standalone

Hi @terber! We know it is exciting to have this great Galaxy Watch Active 2. It is important to know that when it's used as a standalone subscription, certain messaging functions are not supported as they would be if the watch were paired with a primary device. Here SOLUTION: Samsung Galaxy Watch Active 2 40 mm (SM-R835U) and 44mm (SM-R825) - Standalone Messaging L... you can see more details.


Carlos
Sprint Social Care
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