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Galaxy s8+ uicc unlocked but is is not...?

Journeyman

Galaxy s8+ uicc unlocked but is is not...?

I was told my s8+ was unlocked, however UICC says sprint sims only, and as such other sims come up as invalid. So, I assume I was informed incorrectly, so can someone here unlock it?

3 REPLIES 3
Sprint Social Care S.M.A.R.T. Agent

Re: Galaxy s8+ uicc unlocked but is is not...?

Hey MarioMerrick! Have you gone into the phone settings and selected "Update Profile"?

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Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
Journeyman

Re: Galaxy s8+ uicc unlocked but is is not...?

Yes, I also tried the ## things

Sprint Social Care S.M.A.R.T. Agent

Re: Galaxy s8+ uicc unlocked but is is not...?

Let me take a look at it in our systems.  Can you send me a PM with the MEID of that phone?

____________________________________________________________________________
Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
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