Showing results for 
Search instead for 
Did you mean: 

Help Unlocking Sim for an Inactive Phone


Help Unlocking Sim for an Inactive Phone

Hello, I have an old Samsung J7 Perx phone that a relative gave me a while ago, but now that I want to use it, it seems that unlocking the sim is more difficult than it seems.


I read the requirements but I don't know if you can help me. I know the phone was with Sprint and that the previous owner now has a different phone but with the same company. 


If you need any extra info, just ask.


Thanks, and sorry if my english is bad, its not my native language.

Tags (3)

Re: Help Unlocking Sim for an Inactive Phone

Hi there. I'd be glad to take a look over this for you. I'm going to shoot you a PM so we can take a closer look at where things are. 


"Hail Yourself!" - Ben Kissel

Community News

Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
If you have an account question you can create a post and one of our Social Care Agents will help you.
If you need immediate assistance please visit Sprint Chat