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Help Unlocking Sim for an Inactive Phone

Journeyman

Help Unlocking Sim for an Inactive Phone

Hello, I have an old Samsung J7 Perx phone that a relative gave me a while ago, but now that I want to use it, it seems that unlocking the sim is more difficult than it seems.

 

I read the requirements but I don't know if you can help me. I know the phone was with Sprint and that the previous owner now has a different phone but with the same company. 

 

If you need any extra info, just ask.

 

Thanks, and sorry if my english is bad, its not my native language.

Tags (3)
1 REPLY 1
Sprint Social Care S.M.A.R.T. Agent

Re: Help Unlocking Sim for an Inactive Phone

Hi there. I'd be glad to take a look over this for you. I'm going to shoot you a PM so we can take a closer look at where things are. 

 



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