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How do I get my phone to use voicemail & not visual voice mail

Journeyman

How do I get my phone to use voicemail & not visual voice mail

I have the S10 and I haven't been able to get voicemails cause it keeps wanting to use visual voicemail.  I want it to use the regular voicemail.  Can I remove visual voice mail from my phone I have it disabled but no one can leave a voice mail.

3 REPLIES 3
Sprint Social Care S.M.A.R.T. Agent

Re: How do I get my phone to use voicemail & not visual voice mail

We probably need to add regular voicemail back to your account. I'll need to grab some info from you to do so. 





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: How do I get my phone to use voicemail & not visual voice mail

ok let me know what you need,  My husbands isnt working either

Sprint Social Care S.M.A.R.T. Agent

Re: How do I get my phone to use voicemail & not visual voice mail

I'm going to send you a private message to get your account information. 

 

 

 


 


RedCruzr
Social Care 

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