cancel
Showing results for 
Search instead for 
Did you mean: 

Invaild sim error galaxy a40

Highlighted
Journeyman

Invaild sim error galaxy a40

Hello,
I purchased a new mobile phone a few days ago - a galaxy a40.
The device was purchased in Germany.
When I insert the SIM card I need to press puk.
The code I received from the cellular company does not work.
The SIMs work properly on the old mobile phone.
How do I fix the problem?
1 REPLY 1
Sprint Social Care S.M.A.R.T. Agent

Re: Invaild sim error galaxy a40

Have you checked to make sure the phone is compatible with Sprint? You can do this at www.sprint.com/byod 

 

I can also look it up if you would like. If the device is compatible then you might need a new SIM for the phone. 

Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat