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Invalid Sim Card Error Unlocked


Invalid Sim Card Error Unlocked

Hi team,


I chatted with customer service who confirmed with me twice that my samsung galaxy s7 is unlocked. I'm moving to a new carrier and I get the invalid sim error. 


I reset to factory settings after a few restarts, and still get the error.  I have the new sim in now.


Could someone please help?






Tags (3)

Re: Invalid Sim Card Error Unlocked

I'm sorry to hear that you're leaving us. I would like to review the account and the status of the phone. I'm going to send you a private message to get some information.





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