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Locked out of Galaxy s9


Locked out of Galaxy s9

My daughter doesn't remember her password, and her biometrics will not work because the device restarted. Is there a way to unlock the phone without a hard reset? 


Re: Locked out of Galaxy s9

You can download a third party app on your computer that can help with that. It's called PhoneRescue and will help you retrieve your information.

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