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Mobile data/RIL Notifier errors on S10

Journeyman

Mobile data/RIL Notifier errors on S10

Having the same issue with Galaxy S10.

LTE: ESM -x EMM -11 APN -x.ispsn

14 REPLIES 14
Sprint Social Care S.M.A.R.T. Agent

Re: Mobile data/RIL Notifier errors on S10

cmcvey03 - Let's do some digging on your phone. Can you try going into the settings, going to system updates, and update the profile?

Journeyman

Re: Mobile data/RIL Notifier errors on S10

I'm having this issue as well with my S10+. I updated my PRL like troubleshooting suggested. 10 minutes later I  got this message again.

Sprint Social Care S.M.A.R.T. Agent

Re: Mobile data/RIL Notifier errors on S10

Have you tried updating the profile? This will be in the same place as the PRL is. 

Journeyman

Re: Mobile data/RIL Notifier errors on S10

Yes immediately after updating PRL.

Sprint Social Care S.M.A.R.T. Agent

Re: Mobile data/RIL Notifier errors on S10

Does it work after you have that? Made sure the software is up to date?

Journeyman

Re: Mobile data/RIL Notifier errors on S10

As I stated in my original reply I updated PRL. In my 2nd reply I stated I update profile immediately after. 10 minutes after doing so I got the  Mobile data/RIL Notifier errors. This has been happening pretty much since I got the phone. I've reported it on network feedback twice. Still no answers as to why. My last software update was on 5/21/2019. My data is working at the moment but it constantly goes out, my husband has the same phone no issues.

Journeyman

Re: Mobile data/RIL Notifier errors on S10

I keep having the same issue as well.  I have to update my PRL, my profile, and do the #7786# reset (or whatever the number is) at least once a month which is ridiculous.  My daughter, also on sprint network, can be sitting right beside me and never have issues.  My S10+ has had more issues than any other phone.  And when it happens, it just keeps cycling through "RILNotifier" no connection, LTE, and wifi about 30 seconds. 

Sprint Social Care S.M.A.R.T. Agent

Re: Mobile data/RIL Notifier errors on S10

Hey Weinerkid! Have you taken that phone into one of our service and repair stores to be looked at by a technician? It's possible that the phone itself is defective and needs to be replaced.  What's your ZIP code? I can provide the closest stores that have repair staff on site to help out with this. 

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Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
Journeyman

Re: Mobile data/RIL Notifier errors on S10

77630

Sprint Social Care S.M.A.R.T. Agent

Re: Mobile data/RIL Notifier errors on S10

There are two close by:

4414 Dowlen Rd Ste 105
Beaumont, TX 77706
(409) 898-7495

 

and 

 

3505 Derek Dr
Lake Charles, LA 70607
(337) 310-4900

____________________________________________________________________________
Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
Journeyman

Re: Mobile data/RIL Notifier errors on S10

OK thanks!

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