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New Note 9 Chat and video call

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Journeyman

New Note 9 Chat and video call

So just got myself a new Note 9 and I'm learning all the features.

 

So I know it has the Samsung chat feature, which is turned on, but doesn't appear to be working. I have several contacts with Samsung phones and none appear to be using the Chat feature.

 

They are all either 8+ or new phones, and chat is turned on for them and myself.

 

Also doesn't appear video call is an option. Is that associated with the Chat not working, or is that a Sprint issue? I saw a few threads from a year or 2 ago that said Sprint didn't support the Samsung video call but wasn't sure if that was still the case.

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