That is absolutely ridiculous. Please develop a patch for the app so that it can once again display a counter. Useless to not know if anyone has left voicemail except to constantly open the app.
According to Sprint, the latest version for the S8 does not have a counter. You got the counter turned back on through tech support?
I'll certainly ask again and update if I find out something new. It's possible it was added and I didn't get an update. If there's a workaround or way to add it, I'll let you know.
Thanks. Someone else just replied that they spent time with high-level tech support and it was fixed on Sprint's end. Please find out what that entailed.