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Note 8 Pie update - no LTE

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Journeyman

Note 8 Pie update - no LTE

After the Pie update completed, my zNote 8 phone won't connect to LTE. A Sprint store worked on it for several hours and could not get it to connect.  Updated PRL and profile several times, rebooted, etc.  Please help.

195 REPLIES 195
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@RedCruzr_Sprint wrote:

@RemyBuB, I'm not sure if this is result of the PIE update or not. 

 

@TrinitySoundSys, there are no further updates at this time.

 

 


Well I was thinking, if the Sim card(or phone) thinks it's actually on Verizon towers then maybe this is part of the problem with the 4G issue.

I know there are no updates, but maybe it is information worth passing along to someone who is actually working on the issue. 

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I'll send the information off. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
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Sounds good. Canceling my sprint account Monday and switching back to t-mobile.

 

It not like sprint is going to be around much longer anyways since they are merging

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If you cancel before contacting the new carrier, you may lose your number. You may want to contact the new carrier first to make sure they get you moved. Good luck.
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Sprint doesn't care and is in no rush to fix this, they're just hoping this will make people upgrade their phones and sign new lease contracts

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Has anyone tried the suggested fix going around that has you pop in a sim from tmobile or Verizon to recover and establish LTE then remove it and put a sprint sim back in? Supposedly this works, but of course the phone needs to be unlocked in order to try that method.

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Where have you heard that one? I've got as unit

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Sorry got bumped and sent. I've got a unit I'll test when I get home
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I've read it on a few websites
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I'd be interested to know what websites are posting that.

 

Plugged T-Mobile/Ting SIM into my downed Note 8, works fabulously, plug the Sprint SIM that's in my S10+ into it and back to the ol' 3G 2mbit.

 

So, not a universal fix, be interested to know who it worked for.

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Ahhh. Oh well. Maybe I'll still give it a try. Here's one of the websites that posted that supposed fix. https://www.pocketables.com/2019/04/a-sprint-unfriendly-fix-for-the-samsung-galaxy-note-8-android-pi...

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That link suggest switching carriers, not popping in a T-Mobile and popping back to Sprint.

 

Switch to T-Mobile fixes it. Switch to Verizon fixes it.

 

Not pop a different carrier SIM, establish LTE, and pop Sprint back in in and it works on Sprint.

 

Which is why it's called a Sprint-unfriendly fix - because you're leaving Sprint and going with Ting, T-Mobile, Verizon, etc.

 

 

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