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Note 8 SM-N950UZKASPR won't update to Oreo

Journeyman

Note 8 SM-N950UZKASPR won't update to Oreo

I have a Note 8 sm-n950u (SM-N950UZKASPR). It has never updated in the year I've had it and it's stuck on android 7.1.1. It says it's already up to date. How can I update it to Oreo? 

I bought it in Vietnam but I think it's from China because the CSC code is Chinese and some Samsung apps are in Chinese and I can't change it. 

16 REPLIES 16
Sprint Social Care S.M.A.R.T. Agent

Re: Note 8 SM-N950UZKASPR won't update to Oreo

Are you currently a Sprint customer?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Note 8 SM-N950UZKASPR won't update to Oreo

I've bought one of their phones but I'm not currently using any of their services.
Sprint Social Care S.M.A.R.T. Agent

Re: Note 8 SM-N950UZKASPR won't update to Oreo

Are you trying to use it in the US?





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: Note 8 SM-N950UZKASPR won't update to Oreo

No. I'm from the UK but I'm currently living in Vietnam. It works perfectly, just won't update OTA.
Sprint Social Care S.M.A.R.T. Agent

Re: Note 8 SM-N950UZKASPR won't update to Oreo

Will you please send me the IMEI of your phone?





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: Note 8 SM-N950UZKASPR won't update to Oreo

IMEI:358503083633785

Thanks
Sprint Social Care S.M.A.R.T. Agent

Re: Note 8 SM-N950UZKASPR won't update to Oreo

So just to clarify, are you using a carrier in Vietnam? 





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: Note 8 SM-N950UZKASPR won't update to Oreo

I've got my sim from the UK in it. It works perfectly in both Vietnam and the UK.
Sprint Social Care S.M.A.R.T. Agent

Re: Note 8 SM-N950UZKASPR won't update to Oreo

Okay. I would contact either Samsung or your carrier about those updates not working. 





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: Note 8 SM-N950UZKASPR won't update to Oreo

I've been trying to sort it out with Samsung via email but they're taking a very long time and can't give me a straight answer.

 

Is there a list of firmware files available for download for the type of Sprint Note 8 I have, so I can manually update it with Odin? 

Highlighted
Sprint Social Care S.M.A.R.T. Agent

Re: Note 8 SM-N950UZKASPR won't update to Oreo

Let me see what I can find and I’ll get back to you.




"Is your name Wi-Fi? Because I'm feeling a connection."
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