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Notifications for 9S+ keeps turning itself off

Journeyman

Notifications for 9S+ keeps turning itself off

My phone as well as my husbands keeps turning the sounds for text messages off on it's own. I should not have to keep going into my phone and fixing this. 

4 REPLIES 4
Sprint Social Care S.M.A.R.T. Agent

Re: Notifications for 9S+ keeps turning itself off

Hmm that is weird. Is the device up to date on the software?

Journeyman

Re: Notifications for 9S+ keeps turning itself off

Yeah, I always allow it to do its updates

Sprint Social Care S.M.A.R.T. Agent

Re: Notifications for 9S+ keeps turning itself off

We are currently dealing with an outage  with some of our phones right now. 





"Is your name Wi-Fi? Because I'm feeling a connection."

Re: Notifications for 9S+ keeps turning itself off

Hey there, Mysitcalisme! Are you still having issues with the notifications on your S9+?

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Tacos and Hot Dogs are Sandwiches. We're likely not going to agree on this, but trust I'll work hard to get you an acceptable solution to your issue.
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