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Read receipt note 9 and galaxy 9+

Journeyman

Read receipt note 9 and galaxy 9+

My boyfriend and I both have Samsung products. His a Note 9. Mine is a 9+. Sometimes when we text each other we get read receipts or nothing at all. Is there a way to fix? Is it a location issue? 

1 REPLY 1
Sprint Social Care S.M.A.R.T. Agent

Re: Read receipt note 9 and galaxy 9+

Excellent question Trod30. This sounds like the Message Delivery Confirmation Setting. This can be turned off. Just follow the steps below: 

 

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Note These instructions only apply to Standard mode and the default Home screen layout.
  2. Tap Messages Messages icon.
  3. If prompted to change the default SMS app, tap YES to confirm.
  4. From the Inbox, the Menu icon Menu icon.
  5. Tap Settings.
  6. Tap More settings.
  7. Perform the following:
  • For text messages:
    1. Tap Text messages.
    2. Tap the Delivery reports switch to turn on Switch on or off Switch off.
  • For multimedia messages:
    1. Tap Multimedia messages.
    2. Tap the Delivery reports switch to turn on or off.

 


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