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Registering IMEI into database

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Journeyman

Registering IMEI into database

Hello,

I would like to know if someone from sprint can help. I have a samsung Note 10+, and I need to register the IMEI into the database so it can be activated. I have an open ticket regarding this since Sunday. It's not Thursday, and still nothing was done. I'm wondering why this is such a slow and difficult process to bring my own phone to sprint. I already have service, and my current device is iPhone. All I want to do is take the SIM card from the iPhone and put it into the note, and use it. Anyone from sprint can help?

1 REPLY 1
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I'm happy to check on the ticket. Typically, the ticket can take 7-10 days to process. Also, you're probably going to need a different SIM. I'll double check for the one you'll need. Please send me a private message with your ticket number.

 

 

 


 


RedCruzr
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