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Rich communication settings not working

Journeyman

Rich communication settings not working

On top of all the other network and wifi calling problems I've been having as well as mms, another issue is rich chat communication not working. 

 

It did work the day we got our devices (wife and I have s10s.) not it's not working at all... Really contemplating leaving at this point. 

2 REPLIES 2
Wizard

Re: Rich communication settings not working

Have you power cycle both devices and you might make sure to have your Network Settings set to Automatic.. 

Journeyman

Re: Rich communication settings not working

Did that both devices didn't work, the more I use this device on sprint the more I realize how much it needs an update or something! This is ridiculous 

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