** Update** Please see new thread here Mobile Data Errors/RIL Notifier? Click here! for reporting instructions if you are experiencing this issue. Sprint and Samsung are in the process of investigating **
I'm consistently having this issue where this notification pops up saying I don't have conectivity but I do. I've contacted support and updated my profile and PRL and nothing seems to work. The only way to get the notification to go away is to force stop the app. Is anybody else having this issue?
Thanks for bringing this to our attention! Please try these steps as a work around: To turn off notifications on an app: Go to settings > notifications and toggle off notifications for the app you don't want to hear from. Or, when you get a notification you don't like, drag it slowly to the right and you'll see a settings icon, tap that to go to the settings for that app.
Sprint Social Care
prestonmiller91, Were you able to power-cycle the device? If so, do you still experiencing the same issue?
Sprint Social Care Team
Hi prestonmiller91, sam15195928 and Gkmmcfarva.
What is the make and model of the device? Is it a Specific notification or the notification for all the apps?
Sprint Social Care
My S8+ does the same thing. At least once a day. To get rid of the notification, I am forced to long press the notification, go to settings and force stop it. Later, without a phone restart, the app or whatever it is just restarts itself, and if triggered, shows back up.
I get that it is a function of losing connectivity with LTE, but I have data roaming turned on, and the notification fails to clear itself once a connection is re-established. Hoping for a software update to correct this. It is not associated with any specific program, it is a system failure.
I can't seem to post a screen shot, but the entire message says,
Unable to establish a wireless data connection
LTE: ESM -31 EMM - x