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Why does my Samsung j7 perx always change over to roaming g even when I dont have it on and I'm sitting in my own home


Re: Roaming

Why does my j7 perx always switch over to roaming even when I dont have it on?

Sprint Social Care S.M.A.R.T. Agent

Re: Roaming

Good Morning MM-0329. It seems very strange that the phone just flips to roaming, unless you're in an area that the coverage is weak. Cell towers are a lot like elevators, meaning they have load limits as well. If a tower is overloaded, calls could be dropped, or phones may slip into roaming if there are no other towers in the area to help carry the load. 


May I have a couple cross streets and the zip code so I may look into the towers in this area? 


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