I've done all of that, still doesn't work. I don't mean to sound like a jerk, but I've rooted many phones, played with different roms on them, not this phone, but many in the past. The stuff that is being suggested is basic stuff that any phone owner would do before going to a forum. Most would call sprint or go to a store.
Folks might try updating your profile again as well for those having issues with the Enhanced Messaging.
I received the code then it disappeared my app is not working even though it said it was enabled. help! what can I do?
Did Sprint remove the enhanced messaging feature on the Samsung Galaxy S8?
Enhanced Messaging was added to the S8 as part of the most recent software release. For more information, please see the Software Release Notes thread.
We're currently tracking reports that users may not receive the short code confirmation that Enhanced Messaging has been enabled (and thus the service may not be fully enabled) or they may get more than one such SMS notification.
I've never root a phone, but I've done all this also. I even double checked my profile was shared (it was) just in case. I don't know . This is just really discouraging me and annoying me. Making me wish I switched companies when I was originally going to. @mersh5