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Samsung Galaxy S8 Enhanced Messaging

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Journeyman

Re: Samnsung Galaxy S8 Enhanced Messaging

I can't even enable it on Android Messages, it never completes. At least you got that far even though I don't think it works.

 

Version 2.3.270 still no go....

GrandMaster

Re: Samnsung Galaxy S8 Enhanced Messaging

https://community.sprint.com/t5/Samsung-Galaxy-S8-8/Software-Update-S8-S8-CallingPLUS-now-enabled/m-...
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Journeyman

Re: Samnsung Galaxy S8 Enhanced Messaging

I went ahead and blocked that number from texting me... No more texts! I'm assuming this note from Captain Creampuff implies this August 14 update will fix this issue... I guess we'll see. RED

Journeyman

Re: Samnsung Galaxy S8 Enhanced Messaging

I received the update this morning. Now it's requiring a verification code for enhanced messaging through the stock app. The code is never sent. 
Journeyman

Re: Samnsung Galaxy S8 Enhanced Messaging

I received a code but registration failed twice

Journeyman

Re: Samnsung Galaxy S8 Enhanced Messaging

I received the update, got a code sent to me, registration failed. I tried it again & got a 2nd code, failed again...

Community Manager

Re: Samnsung Galaxy S8 Enhanced Messaging

Captain Creampuff is making me laugh.  That's SeaWolf and my (imaginary) ship is the Vicious Creampuff

 

I'm forwarding this new wrinkle to my device folks.  I'll post back if/when I know anything.

 


SeaWolf
Sprint Community Manager & Customer Advocate
Captain of the Vicious Cream-puff
I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution".


Journeyman

Re: Samnsung Galaxy S8 Enhanced Messaging

I received the update and the code took about 2 min to get.. either reset the app or reboot your phone. Screenshot_20170814-094132.png

 

 

Community Manager

Re: Samnsung Galaxy S8 Enhanced Messaging

Can you try clearing your cache and restarting, @jimro381, then let us know?

 


SeaWolf
Sprint Community Manager & Customer Advocate
Captain of the Vicious Cream-puff
I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution".


Journeyman

Re: Samnsung Galaxy S8 Enhanced Messaging

Restarted 5 or 6 times. Cleared cache, cleared phones cache. I see the options but the screen asking for the code never goes away and I never receive a code.

Journeyman

Re: Samnsung Galaxy S8 Enhanced Messaging

I still haven't received the code, even after doing a factory reset of my phone. Anyone else solved this issue?

Wizard

Re: Samnsung Galaxy S8 Enhanced Messaging

Those that are not receiving the code you might contact Sprint and have them send your device a test text message to make sure it's coming through. It should not be blocked especially since its coming from them but it would not hurt to see if the message is actually getting to the device.  Just a thought.. Smiley Happy 

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