My wife's Samsung Galaxy S8 Note is not charging. It all started last night after she came back home and it would not charge. The phone would not take a charge on any cable or charger, even the provided Samsung charger and cable. This morning when we woke up, then phone will not take a charge and had completely lost power.
I have heard people say to take off the back of the phone and dry it out manually. I am having terrible taking the back of the phone off. Does anyone have advice for this?
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Kevin, it sounds like it may be the charging port on the phone that is causing the issue. I don't recommend you to remove the back of the phone to manually make changes to the battery. Instead, please try taking the Note 8 to one of our Repair Stores so one of our tech agents can check it. Please click here to locate the closest one.