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Samsung Galaxy s9 plus software update 2/2019 issues

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Journeyman

Re: Samsung Galaxy s9 plus software update 2/2019 issues

Same here can't send them over wifi which I like to do to use less data and save my battery. At a loss at how to fix it.

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Sprint Social Care

Re: Samsung Galaxy s9 plus software update 2/2019 issues

Hi sniles09 ! Hope you're doing fine. What specific issues are you currently experiencing? Please give me details, so that I can take a closer look into this. 


Ciara
Sprint Social Care
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Journeyman

Re: Samsung Galaxy s9 plus software update 2/2019 issues

I can't send picture or group messages over wifi. I have to turn on my data/3g connection. 

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Sprint Social Care

Re: Samsung Galaxy s9 plus software update 2/2019 issues

Hey! Hope you're doing fine. Do you receive any error message? Are you able to send pictures to single users? Have you tried any troubleshooting steps?


Ciara
Sprint Social Care
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