make sure the phone is turned on with the Sprint sim card still in it and the phone connected to wifi..also make sure to turn off any battery saver mode in case it hibernates the wifi after a certain amount of time..it needs to have a constant data connection in order to receive the unlock signal.
Please send me the IMEI of the phone. Do you have the original owner's name as well?
is it telling you its still locked to Sprint or its just not connecting to any networks period?
and which network are you trying to connect it to?
Yes since it has a balance on it with Sprint it will locked to us until that's paid off by the original owner.
I bought a used samsung S8 phone with a box. I didn't know it was unlocked from sprint network. I got the UICC from the box but I don't know where to put it coz it does not requires me to input it even I have reset the phone. I can use it on other carrier but the problem currently data only works on GSM. Even I changed the mobile network data option still not working. Can anybody help me?
I have a Samsung S8 and have been advised it is unlocked. The problem is I paid the phone off and then moved outside of the US and then discarded the SIM before the signal was sent. It now says the phone is locked to SPRINT and to contact SPRINT to unlock it. How do I now get the phone unlocked and be able to use the phone on another carrier. I have access to WiFi only at this stage.
Thanks in Advance