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So Caller ID is supposed to be free?

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Journeyman

So Caller ID is supposed to be free?

Why when I go through the setup like it says to do it wants a 2.99 subscription?

1 ACCEPTED SOLUTION

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Sprint Social Care

Hey, it may take some time for your device to get the updated app but the service is indeed free to sprint customers. If you click subscribe now you won't be charged the $2.99 fee. Perform the below steps on your device so that the app can show the updated information.

Android users:

- Tell customer to restart their device to receive the updated Call Screener app.

- Once the device restarts, it may take a few moments for the updates to be reflected in the app.

iOS users:

- Tell customer to go to the App store to update the app.

- The app will reflect the new free price.

View solution in original post

1 REPLY 1
Highlighted
Sprint Social Care

Hey, it may take some time for your device to get the updated app but the service is indeed free to sprint customers. If you click subscribe now you won't be charged the $2.99 fee. Perform the below steps on your device so that the app can show the updated information.

Android users:

- Tell customer to restart their device to receive the updated Call Screener app.

- Once the device restarts, it may take a few moments for the updates to be reflected in the app.

iOS users:

- Tell customer to go to the App store to update the app.

- The app will reflect the new free price.

View solution in original post

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