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Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

Community Manager

Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

Samsung - Galaxy S9 (G960U)

Software Version: G960USQU3CSAB
Release Date: 1/31/2019
Method: Available OTA + OEM Tool


Fixes:

 

Upgraded One UI for Android Pie

One UI brings you Android Pie, with exciting new features and a whole new look and feel based on feedback from users in Samsung and Google.  We recommend that you back up your important data to keep it safe before the upgrade.  Some apps, including Calculator, Samsung Internet, Samsung Health, Samsung Notes, Samsung Members, and Samsung Pay need to be updated individually after you update your OS.

 

Here's what's new:

One UI

  • Content, settings, and other information have been reorganized to keep you focused on the task at hand.
  • Interactive elements have been moved to the bottom of the screen so they're always within reach.
  • New designs and features such as Night mode helps keep your eyes comfortable.

Notifications

  • You can reply to messages directly in the notification panel.
  • Image thumbnails are included in message notifications.
  • In an app's notification settings, tap the switch once to turn on or off all the notifications in a category.

Samsung Keyboard

  • New Unicode 11.0 emojis are available.
  • New adaptive theme changes your keyboard look based on the colors of the surrounding app.
  • A floating keyboard is available in all apps and has a new size and transparency settings.
  • You can set a customer touch and hold delays.

Device Care (formerly Device maintenance)

  • Performance modes are streamlined and integrated into power saving modes.
  • The Edge panel for device maintenance is discontinued.

Always On Display

  • New clock styles have been added, including the option to show a calendar with your schedule.
  • Charging information has been added to let you know how much time is remaining until fully charged.
  • You can show Always On Display whenever the screen is off, or you can set it to show for 30 seconds when you tap the screen.

Settings

  • Menus have been reorganized to make settings easier to find.

Samsung DeX

  • Continue using your phone while DeX is being displayed on a monitor or TV.
  • Use Samsung DeX with supported HDMI adapters.  No need for a DeX Station.

Bixby

  • Bixby is all new, with a range of improvements and new features.
  • Swipe left from the main Bixby screen to explore the latest features and supported apps.
  • You can control the Bixby key in settings to decide what happens when you press or double press.

Phone

  • You can now sort your call history by incoming and outgoing calls.
  • Your call history can include up to 2000 entries (increased from 500 entries).

Contacts

  • The new drawer menu makes it easier to manage contacts from various accounts.

Camera

  • The new Scene optimizer automatically enhances the camera's color settings to fit the scene.

Gallery

  • Photo Editor Pro's editing tools have been added to Gallery, so you can make all your edits and touchups without leaving the app.

My Files

  • The new storage analysis tool has been added to help you monitor your storage usage and save space.
  • You can now show or hide items on the My Files Home screen.

Samsung Health

  • Your daily step count will be shown in the notification panel.  To hide it, press and hold the notification, then turn off Current steps.

Other improvements and changes

  • Turn on the screen automatically whenever you pick up your phone using the Lift to wake feature.
  • Access Kids Home on the quick panel.
  • Call stickers have been discontinued.
  • HEIF images are now supported.

 I Got Pie on My Samsung and It's Totally Different!!

39 REPLIES 39
Journeyman

Re: Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

The new enhancements are AWESOME!!

My phone looks great!!

HOWEVER, 

I have found that when I text people and then put my phone down, the phone then CALLS the person I had just texted.  I just installed the update on 1/31 at 2:00AM, and phone has been making calls since that time.  PLEASE HELP!!!

Journeyman

Re: Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

After the update I have no mobile data service.  Galaxy S9   

Any ideas on how to fix this? 

I can make and receive calls and text messages.

I've checked the to make sure everything is set to on. 

Airplane Mode Off.

Mobile Data is On.  

Network Mode set to Automatic.

I have restarted my phone several times.

 

Any help will much appreciated.  Thank you!

Steve

 

 

GrandMaster

Re: Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

start with a network reset.

 

make sure you are in a good coverage area...then pull up your dial pad and type in ##72786# . let it run through its gauntlet and see if that helps or not..if not you might have to jump to a cache/partition wipe on the phone (this is not a factory reset but you will probably have to resign back into everything once its done)...if THAT doesnt work then you will have to back up and punt and perform a factory reset to try and correct it.

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Community Manager

Re: Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

LOL!  I knew this was going to happen when I was reading the spec sheet.  It's called Direct Call.  What it is designed to do is to call the person whose message or contact details that are currently on your screen when you bring the phone to your ear.  It will do that also if you place the phone face down because the sensor will think it's to your ear.  You can turn it off by going to Settings-Advanced Features-Direct Call-slide off.

 


@robnlew99 wrote:

The new enhancements are AWESOME!!

My phone looks great!!

HOWEVER, 

I have found that when I text people and then put my phone down, the phone then CALLS the person I had just texted.  I just installed the update on 1/31 at 2:00AM, and phone has been making calls since that time.  PLEASE HELP!!!


 

Journeyman

Re: Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

The network reset worked! 

Thank you sir!

GrandMaster

Re: Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

whalla..it somehow pulled in corrupt tower info and instead of dumping it with a restart or automatically it held onto it..the network reset flushes all that info out and forces it to look for a connection as if it were the first time it was connected to the network.

 

*tips hat*

 

 

just avoid doing this reset if you are in a wonky reception area...it can make things worse rather than better.

 

 


@AuggieStyle wrote:

The network reset worked! 

Thank you sir!


 

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Journeyman

Re: Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

Thank you, THANK YOU, Em_Will_I_Am!!

That seems to have solved that issue.

I guess, it's . . . a worthwhile  feature?

I guess?

But glad that I could disable it, since I don't have any use for that.

(Who talks on the phone anymore?  I mean, except for my father!)

LOL

Thanks again!

Community Manager

Re: Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

Yeah, I was reading the release notes Friday and the first thing I said to myself was, "I hope this is not on by default."  But for real, who talks on the phone except for all the females in my life.

 


@robnlew99 wrote:

Thank you, THANK YOU, Em_Will_I_Am!!

That seems to have solved that issue.

I guess, it's . . . a worthwhile  feature?

I guess?

But glad that I could disable it, since I don't have any use for that.

(Who talks on the phone anymore?  I mean, except for my father!)

LOL

Thanks again!


 

GrandMaster

Re: Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

if its anything like my life it would be family members..they ALL tend to prefer calling over just sending me a text...freakin savages!

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Highlighted
Journeyman

Re: Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

I had same issue - this is the second time it has happened after an update. Frustrating! However, the ##72786# did not resolve my issue. 6 Mbps down, 0 (yes ZERO) upload. I'm on the Sprint Campus in Overland Park for crying out loud. It's been this way all day.
GrandMaster

Re: Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

you might have to perform the cache/partition wipe on the phone..before doing that though if you can try to wait until you leave that area in case its something going on with the tower itself and not the phone..once you are away from that area by say 5+ miles you should be on a completely different tower..then retest

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
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