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Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

Community Manager

Software Update: Samsung Galaxy S9 (G960U) 1/31/2019

Samsung - Galaxy S9 (G960U)

Software Version: G960USQU3CSAB
Release Date: 1/31/2019
Method: Available OTA + OEM Tool


Fixes:

 

Upgraded One UI for Android Pie

One UI brings you Android Pie, with exciting new features and a whole new look and feel based on feedback from users in Samsung and Google.  We recommend that you back up your important data to keep it safe before the upgrade.  Some apps, including Calculator, Samsung Internet, Samsung Health, Samsung Notes, Samsung Members, and Samsung Pay need to be updated individually after you update your OS.

 

Here's what's new:

One UI

  • Content, settings, and other information have been reorganized to keep you focused on the task at hand.
  • Interactive elements have been moved to the bottom of the screen so they're always within reach.
  • New designs and features such as Night mode helps keep your eyes comfortable.

Notifications

  • You can reply to messages directly in the notification panel.
  • Image thumbnails are included in message notifications.
  • In an app's notification settings, tap the switch once to turn on or off all the notifications in a category.

Samsung Keyboard

  • New Unicode 11.0 emojis are available.
  • New adaptive theme changes your keyboard look based on the colors of the surrounding app.
  • A floating keyboard is available in all apps and has a new size and transparency settings.
  • You can set a customer touch and hold delays.

Device Care (formerly Device maintenance)

  • Performance modes are streamlined and integrated into power saving modes.
  • The Edge panel for device maintenance is discontinued.

Always On Display

  • New clock styles have been added, including the option to show a calendar with your schedule.
  • Charging information has been added to let you know how much time is remaining until fully charged.
  • You can show Always On Display whenever the screen is off, or you can set it to show for 30 seconds when you tap the screen.

Settings

  • Menus have been reorganized to make settings easier to find.

Samsung DeX

  • Continue using your phone while DeX is being displayed on a monitor or TV.
  • Use Samsung DeX with supported HDMI adapters.  No need for a DeX Station.

Bixby

  • Bixby is all new, with a range of improvements and new features.
  • Swipe left from the main Bixby screen to explore the latest features and supported apps.
  • You can control the Bixby key in settings to decide what happens when you press or double press.

Phone

  • You can now sort your call history by incoming and outgoing calls.
  • Your call history can include up to 2000 entries (increased from 500 entries).

Contacts

  • The new drawer menu makes it easier to manage contacts from various accounts.

Camera

  • The new Scene optimizer automatically enhances the camera's color settings to fit the scene.

Gallery

  • Photo Editor Pro's editing tools have been added to Gallery, so you can make all your edits and touchups without leaving the app.

My Files

  • The new storage analysis tool has been added to help you monitor your storage usage and save space.
  • You can now show or hide items on the My Files Home screen.

Samsung Health

  • Your daily step count will be shown in the notification panel.  To hide it, press and hold the notification, then turn off Current steps.

Other improvements and changes

  • Turn on the screen automatically whenever you pick up your phone using the Lift to wake feature.
  • Access Kids Home on the quick panel.
  • Call stickers have been discontinued.
  • HEIF images are now supported.

 I Got Pie on My Samsung and It's Totally Different!!

50 REPLIES 50

Ok, mystery solved. I recently had been shown Samsung themes. I thought it might be the current theme i was using so i changed to another theme yesterday but had the issue. Tonight i reverted to factory theme and all is good. Just odd that the only two themes i had ever used are not compatible with the update. 

Journeyman

When will this update roll out to S9+ on Sprint? I've yet to receive an update but have seen other customers with the S9 and Note 9 on Android Pie. 

do you mean this update?

 

https://community.sprint.com/t5/Samsung/Software-Update-Samsung-Galaxy-S9-G965U-1-31-2019/m-p/103209...

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Journeyman

I do apologize if this message is either in the wrong place or already been asked/solved.

 

--

security patch 1/1/2019

System Update last checked on 2/3/2019

 

Since updating to andriod 9 (Pie) the phone cannot maintain a wifi connection for longer than 1 minute and mobile data is not working at all.

 

I have tried the following without problem resolution

--rebooted phone

--rebooted router

--reset network

--changed from static to dhcp (tried multiple ip addresses)

--carrier reset

 

i really would like to avoid a factory reset if possible since do not want to lose information.

I also understand that with any  new software release there will be bugs but to totally lose data, basically since its not of use in its current state,

 

Has anyone come across this and is there a fix, even temporary until patch is released, so that I can take care of business while on the go.

 

Thank you in advance for your time and assistance

you can perform a cache/partition wipe on the device..odds are you will need to sign back into everything but it clears out saved up info within the phone..might clear it up..

 

 

before that though..which network reset did you do?

 

 

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************

I used ##72786# as my first attempt to reset the network. The second attempt i used the network reset from the settings. 

Yes that one. Apparently does have issues with some Samsung themes at least from my experience. 

Journeyman

I go the update to  PIE last weekend and now I have no way to enable VoLTE.  Calling over Wifi works as I was able to enable it through the dialer.  I have an unlocked S9 Model No. SM-G960U1.

So in your Settings: Connections: Voice networks, do you see LTE Calling? That's VoLTE. I have an S9 myself and have that in my options.  

 


SeaWolf
Sprint Community Manager & Customer Advocate
Captain of the Vicious Cream-puff
I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution".


Under settings I have "Mobile Networks" but I don't have a "Voie Connection" option. This is an unlocked s9 model.

VoLTE is unavailable to unlocked devices at this time.  That is why you do not see it.

 


@midnite-rider wrote:

Under settings I have "Mobile Networks" but I don't have a "Voie Connection" option. This is an unlocked s9 model.


 

Thanks @Em_Will_I_Am! Apologies, I wasn't aware that unlocked/SE's didn't have capability yet.

 


SeaWolf
Sprint Community Manager & Customer Advocate
Captain of the Vicious Cream-puff
I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution".


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