confirmed. go ahead and pull up the dial pad and type in ##BRAND# which is also ##27263# and let it do its thing. its going to load back all the Sprint branded stuff..including hopefully the VVM (Visual Voice Mail).
make sure you are in a good covered mobile data area..cant remember if you can do it over wifi or not..i think its gotta pull direct from their towers which is direct back to Sprint..might as well play it safe and stick to the mobile data way.
*tips hat* twerent nothin..doin what i do in here
I did ##BRAND# in the number form. The phone reset, and downloaded the voicemail app. After even subscribing to Visual Voicemail it won't work. Any help is appreciated!
I do have a S9
is this for a S9 purchased from Sprint or a unlocked S9 direct from Samsung or another carrier?
also is this happening after the most recent update or just out of the blue?
if its after the last update more than likely its this update here that was supposed to include some bug fixes.
my bad. i was editing my post when you commented. i added in a bit of additional info lol. did this start happening after the last update or just out of the blue randomly?
an agent might have to perform a refresh on their side for your line..
the majority of device updates that get pushed out are sent in batches so they dont overload their servers etc. these come directly from the OEM. with that being said it SHOULD pop up on your device automatically or you can randomly go into your settings and force the phone to search for it..sometimes that works sometimes not.
yeah i would have an agent check on their side for your line to see if the problem lies in there or they can clear the issue. was the VM app not already on the phone prior to doing the BRAND code?
PM me your phone number and I will check and see what's going on.
So its says my lastest version (last 4 characters) is BRK1