My visual voicemail is not working. It is not connected and does not show me new voicemails and does not activate. Thank you
new device or did Google Voice recently get decommissioned on your device?
It's unlocked version and I have Sprint. I recently had to do a factory reset because of my device frequently randomly freezing and restarting (which is still an on-going issue- the factory resets.. or anything else.. have not helped) and after the reset, I cannot get visual voicemail to work / activate. I tried using the version in the play store and several different versions of it from downloading the apk files and manually installing them. No luck 🤨
My mom has the unlocked version and had the same issue. Ultimately, I had to send to the VVM vendor to get it fixed. PM me your number.
I do not see visual voicemail in play store to download, and when I did, it says the version does not work with my phone... how do I get this to work on my S9
I tried the link and it says: Your device isnt compatible with this version in google play for Sprint Visual Voicemail
It says my model is SM-G960U, so not sure if that is S9 SE
did you purchase it directly from Samsung, another carrier or Sprint?
thats why. it should technically be already on your device since its a Sprint variant. if it were a fully unlocked direct from Samsung SE then you would be able to download it from the play store.
on your device pull up the dial pad..actually make sure you are in a good covered area data wise..then pull up the dial pad and type in ##27263# (##BRAND#) . this is a Sprint only code that should pull it back in if for whatever reason it is missing.
(*****for anyone else reading this...if you have a Sprint device you have unlocked and are using on a different carrier do NOT use this code..it will re lock you to Sprint and open a can of worms you are not wanting to deal with lol****)
actually hold off on this for a sec..want to double check with @Em_Will_I_Am to make sure the S9 did in fact come with it and it wasnt one that did not receive it for whatever reason.